Built for Apple. Backed by Experts.
MacCare Managed IT Services for Apple-Centric Businesses
MacCare is SimpleTech’s premium IT solution designed exclusively for businesses that rely on Apple devices. From proactive support and system monitoring to backups and security, we manage your technology so you can focus on your business. With over a decade of Apple expertise behind us, you get reliable performance, seamless integration, and peace of mind—all under one roof.
Our Service Offerings
What’s Included with MacCare: Apple-Focused IT Services Built for Business
Apple Experts
We specialize in Apple ecosystems—macOS, iOS, and iPadOS—ensuring every solution works the way Apple intended.
Proactive Care
Stop tech issues before they start. Our tools keep tabs on performance, patch updates, and potential risks—so you don’t have to.
Cloud & Backup Solutions
From iCloud to third-party options, we secure your data with reliable cloud backups and restore plans tailored for Apple environments.
Mobile Device Management (MDM)
Seamlessly enroll, configure, and secure your team’s Apple devices using Mosyle Fuse—keeping your fleet compliant and protected.
Security That Fits Apple
We implement Apple-aligned security tools that protect your endpoints, networks, and sensitive business data without disrupting performance.
Remote & On-Site Support
We don’t just fix things—we also teach. Our included human-first helpdesk empowers your team to get the most out of their Macs.
Smooth Onboarding & Transitions
Switching providers? Scaling up? We handle migrations, device enrollments, and vendor coordination with zero downtime.
Built to Scale
Whether you have 3 users or 30, MacCare scales with you—providing affordable, high-impact IT management with no fluff.
MacCare Pricing
Starter
Affordable peace of mind- 24/7 System Monitoring & Reporting
- macOS Patch Management
- Application Patch Management
- Endpoint Security Protection
- Remote Support (1 incident/month)*
Core
Best for small teams, solo professionals & home-based businesses- Everything in Starter, plus…
- Unlimited Remote Support
- Off-site Cloud Backups
- Google Workspace/Microsoft 365 Management & Support
- Security & Privacy Suite**
- New Hire Setups
- 15% On-Site Support Discount
Premium
Best for larger teams focused on security- Everything in Core, plus…
- Continuous Smart Care Suite***
- 3-2-1 Endpoint Backup Solution****
- On-Site Support & Priority Scheduling
- Dedicated Account Manager
* Remote support incidents are pooled for the entire organization
** Security & Privacy Suite is built on CIS Level 1 benchmarks for trusted, industry-grade protection.
*** Continuous Smart Care Suite—keeps your Macs optimized, clutter-free, and running fast. Enjoy automated performance tuning, malware removal, and system maintenance—all in the background.
**** 3-2-1 Endpoint Backup Solution—there will be a one-time cost for hard drives to store your data. These will belong to you at tthe termination of any agreement.
Add-Ons
Network Monitoring - $1.75/device on the network
- Real-time visibility into all connected devices with automatic discovery and mapping
- Proactive alerts for outages, performance issues, and unauthorized device activity
- Remote access and diagnostics for faster support and reduced downtime
Google Workspace or Microsoft 365 Backups - $4/email account
- Protects against accidental deletion, ransomware, and user errors with automated daily backups
- Enables quick recovery of emails, files, contacts, and calendars—no waiting on Microsoft or Google
- Maintains compliance and data retention policies with long-term, secure cloud storage
iPad/iPhone Mobile Device Management - $5/device
- Centralized control to deploy settings, apps, and updates across all mobile devices
- Enhanced security with remote lock/wipe, encryption, and usage restrictions
- Real-time visibilty for compliance, inventory, and device status monitoring
FAQ
What is MacCare Managed Services?
MacCare is SimpleTech’s fully managed IT service built exclusively for Apple environments, including Macs, iPhones, and iPads. We provide 24/7 monitoring, monthly patching, remote support, endpoint security, and strategic IT planning—designed to keep your Apple tech safe, optimized, and worry-free.
How does MacCare pricing work?
MacCare is billed per Mac device, making it scalable for any Apple-based business and provides consistent pricing for keeping track of your business’s budget.
Who is MacCare for?
MacCare is perfect for:
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Freelancers and home office Mac users
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Startups using Apple hardware
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Small businesses looking for reliable Mac IT support
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Organizations that want a trusted Apple IT partner without hiring in-house IT staff
If you’re searching for Mac IT support for business or Apple consulting for small business, MacCare has you covered.
What’s included in 24/7 proactive monitoring?
Every MacCare plan includes around-the-clock monitoring that alerts us to:
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System crashes or performance drops
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Storage, memory, and CPU usage spikes
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Malware detection or security threats
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Device status, uptime, and software patch levels
We respond quickly to potential problems to prevent downtime and data loss. This is a core value of our Apple device monitoring services.
What is I exceed 3 remote support incidents/month?
Typically this is not an issue. Remote support incidents are “pooled” by the number of Mac devices managed by our company.
How often are Mac software updates installed?
We patch your macOS and essential third-party software once per month. This keeps devices secure and stable while minimizing disruptions. Our patch management is ideal for businesses that need regular Mac maintenance without constant interruptions.
What security protection comes with each plan?
SimpleTech MacCare offers tiered Apple device security solutions:
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Core Plan: Basic protection with antivirus.
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Business Plan: Adds EDR (Endpoint Detection & Response), firewall implementation and FileVault encryption audits.
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Premium Plan: Enterprise-grade threat detection, DNS filtering and CIS Level 1 hardening and compliance.
Is on-site Mac support included?
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Core: On-site Mac help is available at $100/hour
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Business: On-site visits are discounted to $75/hour
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Premium: Includes unlimited on-site IT support for Macs (within our local service area)
If you need Mac IT support in Reno, we’ve got boots on the ground to help.
What are CIO-level services?
Included in our Premium Plan, CIO-level services provide executive guidance for your Apple IT infrastructure:
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Annual Apple hardware/software refresh planning
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IT budgeting for small businesses
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Compliance support (HIPAA, SOC2 readiness)
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Vendor management for tools like Google Workspace, Dropbox, and more
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A dedicated Account Manager who understands your tech and your goals
Think of it as having a virtual CIO for your Mac-based company—without hiring full-time.
Does MacCare include Wi-Fi or network support?
No. MacCare focuses on endpoint device management for Macs and Apple mobile devices. However, we do offer separate services for Wi-Fi troubleshooting, network setup, and hardware upgrades. Ask us about our Consulting Services.
Can I change my plan later?
Absolutely. You can upgrade or downgrade your MacCare plan at any time. Changes are prorated or applied on your next billing cycle—whichever makes sense for your billing terms.
👋 Still have questions?
Give us a call or schedule a free MacCare consultation. Let’s build a stress-free IT plan around your Apple workspace.
Why Choose SimpleTech?
Expert Apple Support
Our team of Apple Certified professionals provides unmatched expertise, ensuring your business gets the best support available.
Proactive Security Measures
Stay ahead of threats with our proactive security solutions, designed to protect your Apple devices and sensitive data. Don’t leave your business at risk.
Seamless Integration
Our services seamlessly integrate with your existing Apple ecosystem, enhancing productivity and minimizing disruptions. Schedule a consultation and lets talk.
Unlock Your IT Potential with a Free Consultation
What Our Clients Say
★★★★★
"This is the solution, if you need any solution to your Apple products. Everything from communication to completion is perfect. Unreal to be honest....best service on computers or technology!"
Roy Tuscany
Founder & CEO, High Fives Foundation
★★★★★
"Chris is the best I've ever seen! He has come to our business multiple times and fixes whatever problem we are having that day! A true Jedi Master of the computer! We are so Frankful that we found Chris!"
Chuck Frank
Owner, Frankful Flooring
★★★★★
"Our business was recently in need of new computers for our two offices...For a small business this is a very daunting task. Chris and his staff recently completed the work and we could not be happier."
Rob Myers
Partner, Hinman & Associates
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