Comprehensive IT Solutions Tailored for Apple Users
Empowering Your Business with Expert Apple IT Support
Discover how our specialized services can streamline your operations, enhance security, and boost productivity with Apple-focused IT solutions.
Our Service Offerings
Tailored IT Support for Your Apple Ecosystem
MacCare Plans
SimpleTech’s MacCare Plans keep your Apple devices running smoothly with expert support, proactive maintenance, and reliable protection—tailored for home or business.
One-Time Support
Get expert assistance when you need it most with our hourly support, billed at $100/hour, ensuring minimal downtime.
Apple Device Management
Streamline your device management with Mosyle Fuse integration, offering patch management, compliance, and remote capabilities.
Apple Training Services
Enhance your team’s skills with personalized Apple training sessions. Choose from 1-hour or 2-hour sessions, or opt for discounted bundles.
YouTube Training Series
Learn at your own pace with SimpleTech’s free YouTube training videos—quick, easy tips for getting the most out of your Apple devices. Get started and click here to subscribe today.
Google Workspace & Microsoft 365 Backups
Protect your cloud data with automated, secure backups for Google Workspace and Microsoft 365—email, files, calendars, and more. Simple, reliable coverage you can count on.
3-2-1 Backup Solutions
Secure your data with SimpleTech’s 3-2-1 Backup Solutions—3 copies, 2 storage types, 1 offsite—for complete protection against data loss. Ensuring your Mac data is secure and recoverable.
Business Software Solutions
Optimize your business operations with our setup and support services for Google Workspace, Microsoft 365, and more.
and more...
Why Choose SimpleTech?
Expert Apple Support
Our team of Apple Certified professionals provides unmatched expertise, ensuring your business gets the best support available.
Proactive Security Measures
Stay ahead of threats with our proactive security solutions, designed to protect your Apple devices and sensitive data. Don’t leave your business at risk.
Seamless Integration
Our services seamlessly integrate with your existing Apple ecosystem, enhancing productivity and minimizing disruptions. Schedule a consultation and lets talk.
MacCare Pricing
Core
Best for solo professionals & home-based businesses- 24/7 System Monitoring & Reporting
- Remote Support (3 incidents/month)
- macOS Patch Management
- Application Patch Management
- Endpoint Security Protection
- New Device Procurement
- 15% On-Site Support Discount
Business
Best for small teams relying on Apple products daily- Everything in Core, plus…
- Unlimited Remote Support
- Security & Privacy Suite
- Quarterly Tune Ups
- iCloud/Google Workspace/Microsoft 365 Management & Support
- Offsite Cloud Backups
- New Hire Setups
- On-Site Support (30 minutes/device)
- On-Site Priority Scheduling
Premium
Best for growing businesses who want full tech peace of mind- Everything in Business, plus…
- Unlimited On-Site Support (Priceless)
- 3-2-1 Endpoint Backup Solution
- Network Monitoring
- Disaster Recovery
- Device Repair & Recycling
- Account Manager & CIO Level Services
FAQ
What is MacCare Managed Services?
MacCare is SimpleTech’s fully managed IT service built exclusively for Apple environments, including Macs, iPhones, and iPads. We provide 24/7 monitoring, monthly patching, remote support, endpoint security, and strategic IT planning—designed to keep your Apple tech safe, optimized, and worry-free.
How does MacCare pricing work?
MacCare is billed per Mac device, making it scalable for any Apple-based business and provides consistent pricing for keeping track of your business’s budget.
Who is MacCare for?
MacCare is perfect for:
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Freelancers and home office Mac users
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Startups using Apple hardware
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Small businesses looking for reliable Mac IT support
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Organizations that want a trusted Apple IT partner without hiring in-house IT staff
If you’re searching for Mac IT support for business or Apple consulting for small business, MacCare has you covered.
What’s included in 24/7 proactive monitoring?
Every MacCare plan includes around-the-clock monitoring that alerts us to:
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System crashes or performance drops
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Storage, memory, and CPU usage spikes
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Malware detection or security threats
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Device status, uptime, and software patch levels
We respond quickly to potential problems to prevent downtime and data loss. This is a core value of our Apple device monitoring services.
What is I exceed 3 remote support incidents/month?
Typically this is not an issue. Remote support incidents are “pooled” by the number of Mac devices managed by our company.
How often are Mac software updates installed?
We patch your macOS and essential third-party software once per month. This keeps devices secure and stable while minimizing disruptions. Our patch management is ideal for businesses that need regular Mac maintenance without constant interruptions.
What security protection comes with each plan?
SimpleTech MacCare offers tiered Apple device security solutions:
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Core Plan: Basic protection with antivirus.
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Business Plan: Adds EDR (Endpoint Detection & Response), firewall implementation and FileVault encryption audits.
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Premium Plan: Enterprise-grade threat detection, DNS filtering and CIS Level 1 hardening and compliance.
Is on-site Mac support included?
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Core: On-site Mac help is available at $100/hour
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Business: On-site visits are discounted to $75/hour
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Premium: Includes unlimited on-site IT support for Macs (within our local service area)
If you need Mac IT support in Reno, we’ve got boots on the ground to help.
What are CIO-level services?
Included in our Premium Plan, CIO-level services provide executive guidance for your Apple IT infrastructure:
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Annual Apple hardware/software refresh planning
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IT budgeting for small businesses
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Compliance support (HIPAA, SOC2 readiness)
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Vendor management for tools like Google Workspace, Dropbox, and more
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A dedicated Account Manager who understands your tech and your goals
Think of it as having a virtual CIO for your Mac-based company—without hiring full-time.
Does MacCare include Wi-Fi or network support?
No. MacCare focuses on endpoint device management for Macs and Apple mobile devices. However, we do offer separate services for Wi-Fi troubleshooting, network setup, and hardware upgrades. Ask us about our Consulting Services.
Can I change my plan later?
Absolutely. You can upgrade or downgrade your MacCare plan at any time. Changes are prorated or applied on your next billing cycle—whichever makes sense for your billing terms.
👋 Still have questions?
Give us a call or schedule a free MacCare consultation. Let’s build a stress-free IT plan around your Apple workspace.
Unlock Your IT Potential with a Free Consultation
“SimpleTech transformed our IT infrastructure, making our business more efficient and secure. Highly recommend their services!”
Alex Johnson
CEO, Tech Innovators Inc.
“The team at SimpleTech is incredibly knowledgeable and responsive. Our Apple devices have never been in better hands.”
Maria Lopez
Operations Manager, Green Solutions
“Switching to SimpleTech was the best decision for our company. Their expertise in Apple products is unmatched.”
David Kim
CTO, Creative Ventures
“SimpleTech’s proactive approach to IT management has saved us time and money. Their service is top-notch!”
Lisa Tran
Founder, Bright Ideas Co.
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